Complete Monitoring Services
RELIABLE NOTIFICATIONS & RESPONSE TIME
The Command Center is a cloud-based Saas (Software-as-a-service) application that provides a queue based system for security alerts from Edge devices. Command center was designed with security operators in mind, providing one-click access to event data that enables them to make real-time decisions on remote security threats. With the Command Center, any size security firm has the technology tools that enable them to provide world-class security services for any type of security scenario.
COMMAND CENTER
- System always available, up-to-date, and secure
- Saas-based (Software as a Service)
- Works seamlessly with Security Edge Systems
- Simultaneous operators located in multiple locations
- Queue based system allowing multiple operators to work together remotely
- Auto event alert prioritization ensures most important alerts are handles first
- Simple event alert information including thermal and optical images and detection type
- Event alerts provide images and video clips to help operator determine threat level
- One-click access to job site contact and procedures
- Geo-spatial map intruder's location
- Event alert resolution notes in incident reports; can be generated by search
- Remotely watch and communicate with intruder in real-time via live stream mode
- Aggregates event triggers and presents only relevant information to eliminate alert fatigue
- Efficient operators resulting in better scaling of security monitoring services